Unified Communication

The acronym UC stands for Unified Communication. It refers to the technologies relating to communication in Audio/Video and IM (Instant Message) channels.

 

Eudata offers its consultancy on solutions composed by the big players like Cisco, Microsoft, IBM and its own products.

 

We can satisfy any business requirements from our customers (based on our offer) and can guarantee flexible and consistent results.

 

Competence area:

 

- Analysis of the business requirements and integration of its parts (telephony, presence server, portals)

 

- IM: Microsoft (OCS), Cisco (WebEx, CUP), IBM (Same Time)

 

- A/V: Cisco (UCCM, CUP, CVP), Open Source (Asterisk)

 

- Proprietary system: channel IM control (presence and chat) and A/V integration

 

- Integration with virtual assistants (V-Minds)

 

The acronym UC stands for Unified Communication. It refers to the technologies relating to communication in Audio/Video and IM (Instant Message) channels.

 

Eudata offers its consultancy on solutions composed by the big players like Cisco, Microsoft, IBM and its own products.

 

We can satisfy any business requirements from our customers (based on our offer) and can guarantee flexible and consistent results.

 

Competence area:

 

- Analysis of the business requirements and integration of its parts (telephony, presence server, portals)

 

- IM: Microsoft (OCS), Cisco (WebEx, CUP), IBM (Same Time)

 

- A/V: Cisco (UCCM, CUP, CVP), Open Source (Asterisk)

 

- Proprietary system: channel IM control (presence and chat) and A/V integration

 

- Integration with virtual assistants (V-Minds)

 

Web Contact Systems

Web Contact Systems is the area of Eudata products which allows Web access to telephone applications.

 

The following features are common to all products of this category:

- Flash based interface

- SIP protocol as a support for telephony, XMPP protocol as a support for IM and Presence

You can also find:

- Web Phone: SIP phone, qualified to be registered on Cisco CUCM

- UnYco: Unified communication system, able to manage IM, Audio, Video channels

- Click To Call: this application allows the set up of voice communications directly from the Web interface


 

Web Contact Systems is the area of Eudata products which allows Web access to telephone applications.

 

The following features are common to all products of this category:

- Flash based interface

- SIP protocol as a support for telephony, XMPP protocol as a support for IM and Presence

You can also find:

- Web Phone: SIP phone, qualified to be registered on Cisco CUCM

- UnYco: Unified communication system, able to manage IM, Audio, Video channels

- Click To Call: this application allows the set up of voice communications directly from the Web interface